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Product Support Rep
Connecting patients to the right care starts with you. It starts with the chain of events you initiate when you work with RelayHealth - a chain that extends across the country and results in millions of people getting more from their healthcare.
RelayHealth provides solutions that improve clinical communication, accelerate care delivery and drive cash collection. We do all this by connecting patients, providers, pharmacies, payors and financial institutions. We've become a leader in real-time transactions processing. We're also proud of our strong portfolio of transactional businesses. To support quality care improvements and reduced administrative costs across the healthcare industry, we operate as a neutral partner in an open network environment. We offer connectivity and interoperability among all organizations, systems and solutions - because we know that our work results in better healthcare.
Position Description
Responsible for responding to product application support questions from customers regarding the company?s software. Analyzes problems with software applications to identify problem area(s) and recommend corrective action. Recommends solutions to customer application questions. May utilize specialized domain expertise related to the specific application of the software to resolve customer problems.
Minimum Requirements
2+ years product applications support experience
Education
BS degree or equivalent experience.
Physical Requirements
General Office Demands
Benefits & Company Statement
We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.
It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single RelayHealth employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with RelayHealth, you'll join a team of passionate people working together to improve lives and advance healthcare.
At RelayHealth, we believe we can empower healthcare. And it all starts with you.
As an equal opportunity employer, RelayHealth unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at relayhealth.com
Agency Statement
No agencies please.
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McKesson
At McKesson, we've been empowering healthcare-and employees-for more than 175 years. As the nation's industry leader, we touch the lives of patients in virtually every aspect of healthcare.
We empower our customers by combining innovation, technology and strong relationships to deliver vital supplies and solutions. Ranked in the top 20 on the FORTUNE 500 with more than $100 billion in annual revenue, we also have the resources to empower our employees. Because at McKesson, we know that empowering healthcare starts with you.