About Customer Service

Making a difference starts with you. It starts with the chain of events you initiate with a job on a McKesson Customer Service team—a chain that begins when you make a connection, share an idea or optimize a resource. It’s a chain that extends across the globe and results in millions of people getting more from their healthcare.

Our customer focus has made us the nation’s leading healthcare services company, delivering vital supplies and IT systems solutions to patients across our network. With a job at McKesson, you’ll help reduce inefficiencies and promote innovation to get the right care to the people who need it. The benefits extend to your own success as well. We’re passionate about providing advancement and career mobility to help you build your future with us. Join our Customer Service team today.

At McKesson, we believe we can empower healthcare. And it all starts with you.

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Reimbursement Cust Svs Rep 3

Healing patients starts with you. It starts with the chain of events you initiate when you work with McKesson Medical-Surgical - a chain that extends across the country and results in millions of people getting more from their healthcare.

Headquartered in Richmond, Virginia, McKesson Medical-Surgical is the leading distributor of medical-surgical supplies, equipment and supply chain solution services. We're also a technological leader in the industry, developing products and services that improve processes and enhance quality and efficiency. We have 25 distribution centers across the country, employing more than 4,000 associates. We stock and distribute over 150,000 products and serve more than 85,000 customers. We're proud to be the only national distributor serving the entire continuum of healthcare. But we're especially proud to be the company our customers and their patients count on for solutions to their healthcare supply management needs.



Current Need



Position Description

This position is responsible for determining product needs by patient, placing Part B qualified and non-qualified orders, resolving customer issues and tracking customer enteral product inventories. Position gathers and reviews patient billing and medical information to determine if patients? diagnoses qualify and products required are covered under Medicare Part B benefits, while ensuring that we are compliant with the Federal Health Care program. This position has high level of responsibility and accuracy due to governmental billing, which is subsequent to their activities (their functions create the claim detail that is submitted to the Medicare Part B program).

Minimum Requirements

2+ years customer service experience
2+ years medical or insurance industry experience

Additional Knowledge & Skills

Reading, writing, arithmetic, good communication skills, PC and word-processing skills, and working knowledge of the company products

Education

HS Diploma or Equivalent

Certifications/Licensure



Physical Requirements

General Office Demands



Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Medical-Surgical, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.



Agency Statement

No agencies please.

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Location Information

Golden Valley, MN
USA