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Customer Service Rep 1
Helping people live longer starts with you. It starts with the chain of events you initiate when you work with Sterling Medical - a chain that extends across the country and results in millions of people getting more from their healthcare.
Sterling Medical is a wholly owned subsidiary of McKesson Corporation, Inc. For almost 20 years, we've distributed disposable medical supplies and provided vital health and management services. We lead the industry in custom services that support the needs of patients who choose the home care environment. In fact, we stock over 10,000 medical supplies that are delivered confidentially and privately to patients' homes. Each order is custom managed to support the individual needs of the patient, including insurance benefits and requirements, caregiver clinical protocols, and usage conditions. This comprehensive approach has earned us our reputation for pioneering programs that are delivered with care and dedication, one patient at a time.
Position Description
Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Determines the status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes, product pricing and resolves return credit problems.
Minimum Requirements
Entry level experience
Education
HS Diploma or Equivalent
Benefits & Company Statement
We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.
It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with Sterling Medical, you'll join a team of passionate people working together to improve lives and advance healthcare.
At McKesson, we believe we can empower healthcare. And it all starts with you.
As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers
Agency Statement
No agencies please.
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McKesson
At McKesson, we've been empowering healthcare-and employees-for more than 175 years. As the nation's industry leader, we touch the lives of patients in virtually every aspect of healthcare.
We empower our customers by combining innovation, technology and strong relationships to deliver vital supplies and solutions. Ranked in the top 20 on the FORTUNE 500 with more than $100 billion in annual revenue, we also have the resources to empower our employees. Because at McKesson, we know that empowering healthcare starts with you.