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Technical Trainer 1
Healthier lives start with you. They start with the chain of events you initiate when you work with McKesson Pharmacy Systems & Automation - a chain that extends across the country and results in millions of people getting more from their healthcare.
McKesson Pharmacy Systems and Automation has been streamlining healthcare for more than 30 years. Our talented team of 700 employees works on integrated pharmacy solutions that are intuitively designed and tailored for the healthcare industry. Thousands of partners across the country use our systems, including independent, chain, hospital, clinic and nursing-home pharmacies. And millions of patients benefit from getting the right care when they need it most.
Current Need
The training focus of this position is on the delivery of Instructor-Led Training (ILT) programs for EnterpriseRx. As an integral part of the Training Team you will be tasked with developing and delivering interactive and creative training programs to educate McKesson clients, as well as employees, on System Administration and Pharmacy Staff functionality. Training of McKesson clients will take place at the clients site as well as via distance learning over the internet. Ability to quickly learn new software and develop quality programs, as part of a training team, is key to success in this role.
The successful applicant will be based out of the Pittsburgh, PA (Moon Township), Atlanta, GA (North Druid Hills) or Livonia, MI offices when not traveling.
In addition, occasional travel on weekend days and/or holidays will be required.
Position Description
Responsible for conducting classes for employees or customers regarding features and operation of software products. May test and maintain training software, documentation, and A/V presentation materials. May conduct training needs analyses and develop technical training materials. Operates under general supervision. Technical training courses and materials may deal with complex situations for multiple products. Interfaces with customer and functional organizations to develop specifications for content of courses. Prepares lesson plans from software documentation, field requirements, and/or engineering documentation. Works with programmers, software engineering and technical support to ensure that course material reflects current product features. May instruct participants in both classroom lectures and laboratory sessions. Follows up to determine applicability of course material.
Position can be filled in Livonia, MI or Moon Township, PA or Atlanta, GA
Minimum Requirements
Entry level experience in technical training, field sales, product support, and/or consulting experience
Additional Knowledge & Skills
Critical Skills:
- Experience traveling 75% of calendar year
- 2+ years in training or product support
Understanding of:
- Retail Pharmacy Industry a plus
- Instructional Design Theory
- Technical Writing
- Virtual Classroom Instructional techniques
- Webex Functionality and capabilities
- EnterpriseRx functionality (desirable)
- Basic knowledge of IT a plus
Education
BA or BS degree or equivalent experience.
Certifications/Licensure
Certified Pharmacy Technician a plus.
Physical Requirements
- General Office Demands
- The successful candidate will be required to travel up to 100% to locations throughout the United States
- Ability to lift up to 50 pounds.
Benefits & Company Statement
We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.
It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Pharmacy Systems & Automation, you'll join a team of passionate people working together to improve lives and advance healthcare.
At McKesson, we believe we can empower healthcare. And it all starts with you.
As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers
Agency Statement
No agencies please.
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McKesson
At McKesson, we've been empowering healthcare-and employees-for more than 175 years. As the nation's industry leader, we touch the lives of patients in virtually every aspect of healthcare.
We empower our customers by combining innovation, technology and strong relationships to deliver vital supplies and solutions. Ranked in the top 20 on the FORTUNE 500 with more than $100 billion in annual revenue, we also have the resources to empower our employees. Because at McKesson, we know that empowering healthcare starts with you.