http://mckessonjobs.com/us/client-relationship-jobs en
Healthcare payors and providers consistently turn to McKesson Health Solutions for innovative products and services. Every day, hundreds of organizations from government agencies to hospitals count on us. We partner with the top 25 payor organizations, more than 90 percent of Blue Cross Blue Shield organizations, over 3,000 hospitals and many others - in fact, our solutions touch more than 160 million lives. Our unrivaled clinical integrity, broad product and service offerings and largest client base in the industry mean we're able to collaborate on the most pressing, complex business issues in healthcare. At McKesson Health Solutions, we're working to improve the healthcare system one partner at a time.

Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Health Solutions, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers

Agency Statement

No agencies please.]]> Thu, 17 May 2012 16:00:00 GMT 2439867-US-Client-Relationship
As the nation's leading healthcare services company, we touch virtually every aspect of healthcare. We empower our customers by delivering vital supplies and solutions. And we empower our employees through a supportive environment where opportunity and responsibility grow. Our exceptional leadership team provides the vision and strategy to advance healthcare, so you can feel confident in our direction and your future. At McKesson, we believe we can empower healthcare. And it all starts with you.

Current Need

McKesson's Revenue Management Solutions (RMS) division is currently seeking an Executive Director of Client Management in the Western region.

Location: Remote based near a major airport in CA, CO or AZ

Travel: 50-60% overnight travel is required.

This position will be responsible for managing RMS Clients in the Western U.S. within the Revenue Cycle Outsourcing business including financial outcomes (e.g., operating income/expense controls), customer satisfaction and employee satisfaction as per individual contracts. This is an executive level role.

This position will directly manage the high volume relationship with a large multiple specialty (Anesthesia, Radiology, Pathology, Laboratory, Emergency Medicine, and Academic) based environment.

This Individual will need previous experience with high level client interaction in a large physician practice environment and a solid understanding of Client Management process and clear understanding of deliverables.

Position Description

The Executive Director of Revenue Cycle Client Management will manage all aspects of the business relationship with clients and McKesson's Client Managers to ensure appropriate services are available, utilized and delivered to provide the highest possible caliber of service to the clients. This position will manage a team of Client Managers.

Leads and provides guidance to team of Client Relationship Specialists to include both non-exempt and exempt level employees.

Provides guidance to subordinates to achieve goals in accordance with established policies.

Serves as point of contact for clients of medium to large size, independently providing high level client management services as well as ensuring client access and exposure to specialized financial, reimbursement strategic and information management services.

Regularly conducts client meetings to review accounts receivable performance, payer issues and trends, client's business strategies, and physician compensation plans. Discussions and recommendations are expected to take into consideration the Company's operations, local and national issues and trends as they affect the client and other issues as needed.

Maintains day-to-day relationships with existing clients, medium to large in size, collecting and clarifying information with the client, communicating project or program plans and progress, and answering client questions, all within the Director's area of expertise.

Performs periodic billing audits for assigned clients to ensure that utility files, billing parameters, electronic transmissions, demographic interface tapes, billing and payment tapes, insurance verification interfaces are utilized as appropriate.

Supervises the preparation, analysis and presentation of all Client Management deliverables (including A/R measurement statistics and payer trends, fee schedules, ad hoc financial reports) ensuring their relevancy, accuracy and overall quality. This may require interaction with operations management and third party payers.

Establishes and recommends changes to policies which affect subordinate organization(s).

Interacts with senior management.

Minimum Requirements

A minimum of 10 years of applicable work experience in a professional healthcare environment is required.

5 + years healthcare practice management and medical billing experience as well as 2 years of demonstrated leadership experience are required. Multi-Specialty, Anesthesia, Radiology or Pathology billing experience is preferred.

Must have excellent written and verbal communication skill, strong analytical skills for financial and conceptual analysis.

Must have strong negotiation, marketing, and promotional skills.

Must have ability to work independently and as a member of a team.

Must have ability to manage multiple priorities.

Excellent supervisor and interpersonal skills necessary.

PC skills including advanced spreadsheet design and database modeling are a requirement. Intermediate to advanced Excel skills required. Pivot Table experience is a plus.

Solid knowledge of healthcare practice management and medical billing policies, practice and systems, and demonstrated leadership skills required.

Must have ability to build and sustain client relationships.

Education

Graduate Level Degree preferred. 4-year degree in business or related field or equivalent experience required.

Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers]]> Mon, 23 Apr 2012 16:00:00 GMT 2373389-US-Client-Relationship
McKesson Provider Technologies delivers comprehensive solutions with the power to change the way healthcare is provided. Our capabilities extend beyond healthcare IT software to include automation and robotics, business process re-engineering, analytics and other services that connect healthcare providers, physicians, payors and patients across all care settings. Over 50 percent of U.S. hospitals use our solutions on a daily basis. We're also a leader in solutions that manage complex financial information and optimize resources and supply chain management. Ultimately, we're helping the system run smoother so that healthcare works for all of us.

Position Description

McKesson's Revenue Management Solutions team is currently seeking a Client Manager to support two of our Radiology customers in the Eugene, OR. This position must be based in or within commuting distance of Eugene, OR since the Client Manager will be based in our customer's office.

This individual must have a background in physicians billing, physician revenue cycle and Practice Management. Radiology experience is a plus.

Location: Customer Site Based in Eugene, OR

Travel: 10% overnight travel

Position Responsibilities:

Regularly conducts client meetings to review accounts receivable performance, payer issues and trends, client's business strategies, and physician compensation plans. Discussions and recommendations are expected to take into consideration McKesson's operations, local and national issues and trends as they affect the client and other issues as needed.

Ensures the appropriate preparation, analysis and presentation of all Client Management deliverables (including A/R measurement statistics and payer trends, fee schedules, ad hoc financial reports) ensuring their relevancy, accuracy and overall quality. This may require interaction with operations management, the McKesson National Support Center, and third party payers.

Responsible for managing all aspects of the business relationship with the customer.

Ensures that all appropriate resources are available and utilized effectively/efficiently to maximize overall business management services.

Develops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately (i.e. within time and budget).

This position has authority to substantially affect the relationship between the company and a client, either from a financial or services/product standpoint. Position monitors/audits financial, reimbursement and information management services and is responsible for analyzing the billing effectiveness/cash flow and making recommendations to increase productivity and profitability. Utilizes their knowledge of the client/business, healthcare practice management and medical billing process/procedures to maximize performance relative to client relationship, client satisfaction, desired survey results and client/company financial performance indicators.

Minimum Requirements

Minimum of 5 years healthcare practice management and medical billing experience is required. Radiology experience is highly preferred.

Candidates must possess a solid background in all aspects of physician revenue cycle management. Strong reporting and analysis skills are essential.

Candidate must be proficient with Microsoft office products. Intermediate to Advanced Excel skills required. Experience with Pivot Tables is preferred.

Demonstrated leadership skills

Excellent communication and presentation skills are required. A proven ability to work effectively with Physicians and Sr. Management is required.

Additional Knowledge & Skills:

Candidate must be PC proficient with outstanding presentation, interpersonal and financial analysis skills. Candidate must be a team player, detail oriented and should possess strong organizational and management skills. Candidates should have initiative, the ability to work independently, meet specific deadlines and be flexible with work schedule priorities.

Education

The successful candidate will have Bachelor's degree (B.A) in Business Administration, Healthcare Administration or related field from four year college or university; Masters Preferred.

Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Provider Technologies, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers.]]> Tue, 17 Apr 2012 16:00:00 GMT 2359751-US-Client-Relationship
McKesson Provider Technologies delivers comprehensive solutions with the power to change the way healthcare is provided. Our capabilities extend beyond healthcare IT software to include automation and robotics, business process re-engineering, analytics and other services that connect healthcare providers, physicians, payors and patients across all care settings. Over 50 percent of U.S. hospitals use our solutions on a daily basis. We're also a leader in solutions that manage complex financial information and optimize resources and supply chain management. Ultimately, we're helping the system run smoother so that healthcare works for all of us.

Current Need

McKesson's Revenue Management Solutions team has an opening for a Client Manager working with one of our large academic clients in Chicago.

Location: Remote Based in Chicago

Travel: Occasional overnight travel required for training

Position Description

The Client Manager will serve as a key liaison between our Client and McKesson researching and responding to client questions specific to the documentation of their clinical services.

The Client Manager will lead this academic customer in the conversion from encounter billing to documentation based billing.

Responsible for the contractual relationship and deliverables outlined in McKesson's Services Agreement with Client which includes coding and keying all of their outpatient clinics professional and technical services.

Work with our Operations Team to coordinate & conduct physician education coding sessions.

Work with Compliance Program Directors to ensure the department is meeting required policies and procedures.

Ensures that all appropriate resources are available and utilized effectively and efficiently to maximize overall business management services and corporate profitability

Ability to work on multiple IT applications and identify process improvement opportunities.

Ability to develop and manage appropriate training and quality assurance processes for a large, multi-specialty coding environment.

Utilizes knowledge of revenue cycle management processes and procedures to maximize performance relative to client relationship and satisfaction and appropriate performance indicators.

Minimum Requirements

Minimum of 5 years of revenue cycle management experience is required. Multi-specialty experience is preferred.

Minimum of 3 years multi-specialty medical coding and billing compliance experience is required. Coding certification preferred.

Knowledge of ICD-9 and CPT4 is required.

Experience working in a large, academic setting is preferred.

High degree of confidentiality, professionalism & ability to work without supervision is required.

Knowledge of medical terminology and human anatomy is required.

Confident in use of spread sheets for reporting in excel and preparing presentation in Power Point.

In-depth knowledge of Microsoft Office as well as data processing and analysis skills.

Exceptional communication and presentation skills, both written, oral as well as public speaking skills. Professional communication experience with physicians, healthcare administrators and IT professionals is required.

Ability to read and interpret general business periodicals, professional journals, technical procedures, or regulations.

Ability to perform and complete projects in a timely manner with minimal supervision in a fast paced environment.

Experience with large hospital and professional billing platforms is preferred.

Education

BS degree or equivalent experience in Healthcare Practice Management or Medical Billing. Coding Certification preferred.

Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Provider Technologies, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers.]]> Tue, 17 Apr 2012 16:00:00 GMT 2359747-US-Client-Relationship
McKesson Provider Technologies delivers comprehensive solutions with the power to change the way healthcare is provided. Our capabilities extend beyond healthcare IT software to include automation and robotics, business process re-engineering, analytics and other services that connect healthcare providers, physicians, payors and patients across all care settings. Over 50 percent of U.S. hospitals use our solutions on a daily basis. We're also a leader in solutions that manage complex financial information and optimize resources and supply chain management. Ultimately, we're helping the system run smoother so that healthcare works for all of us.

Current Need

McKesson's Revenue Management Solutions team has an opening with one of our large customers in Buffalo, NY.

This position is based on site with our customer in Buffalo, NY and requires 25% overnight travel.

The Revenue Cycle Client Manager will manage all aspects of the business relationship with our clients to ensure appropriate services are available, utilized and delivered to provide the highest possible caliber of service to the clients.

Position responsibilities:

Review status of all regularly provided services; note issues and trends and resolve any conflicts or problems through regular client contact and meetings.

Analyze financial reports, fee schedules, payor trends and A/R measurement statistics.

Focus on identifying ongoing reimbursement improvement opportunities.

Develop and maintain schedule of standard and ad hoc financial reports for each assigned client.

Location: Buffalo, NY

Travel: 25%

Minimum Requirements

This individual must have 5 + years of physician billing experience. Experience with Oncology billing is preferred.

Knowledge of New York payors for Part A and Part B third party billing is a must.

5+ years healthcare customer service experience and 2+ years management experience is required.

Knowledge of large platform billing systems such as IDX, EPIC or other large enterprise billing system is required.

Coding knowledge is preferred.

Candidate must be PC proficient with outstanding presentation, interpersonal and financial analysis skills.

Candidate must be a team player, detail oriented, and possess strong organizational and management skills, initiative, the ability to work independently, meet specific deadlines and be flexible with work schedule priorities.

Education

Bachelor's degree in Business Administration, Healthcare Administration or related field from four-year college; three to five years related experience and/or training; or equivalent combination of education and experience.

Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Provider Technologies, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers.

Agency Statement

No agencies please.]]> Wed, 08 Feb 2012 14:00:00 GMT 2158749-US-Client-Relationship
McKesson Provider Technologies delivers comprehensive solutions with the power to change the way healthcare is provided. Our capabilities extend beyond healthcare IT software to include automation and robotics, business process re-engineering, analytics and other services that connect healthcare providers, physicians, payors and patients across all care settings. Over 50 percent of U.S. hospitals use our solutions on a daily basis. We're also a leader in solutions that manage complex financial information and optimize resources and supply chain management. Ultimately, we're helping the system run smoother so that healthcare works for all of us.

Current Need

McKesson's Revenue Management Solutions team is in need of a Data Analyst to assist our Client Managers with physician billing reporting and analytics.

This position may be remote based in the northeast and requires up to 25% overnight travel.

Position Description

The Data Analyst will support client managers and interact with clients regarding simple report requests.

This position is highly analytical and requires strong data analysis and reporting skills. Advanced Excel skills required.

Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors.

Exercises judgment within defined procedures and practices to determine appropriate action.

Works with the clients through a more Senior Client Manager. Normally receives general instructions on routine work, detailed instructions on new assignments.

Minimum Requirements

Physician Billing and Revenue Cycle experience is preferred.

Advanced Excel and Pivot Table creation and manipulation experience is required.

Data Management and Query writing experience is required.

Intermediate Access and Outlook experience is required.

Strong written and verbal communication skills, time management , resource management and analytical skills are critical for ths role.

Candidates should be a self-starter and comfortable working in a fast-paced environment.

Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Provider Technologies, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers.]]> Wed, 21 Sep 2011 16:00:00 GMT 1769109-US-Client-Relationship